Customer Service Associate at ArizStem Ventures

ArizStem Ventures, a one stop place for general business, consultation and leadership organization, is recruiting to fill the position below:

Job Title: Customer Service Associate

Location: Lagos
Employment Type: Full-time

SEE ALSO: Apply For Business Development Officer at an Oil and Gas Servicing Company

Responsibilities

  • Attending training sessions to grow knowledge of products and to develop customer service skills.
  • Resolving phone, walk-in, mail, fax, and email customer inquiries.
  • Processing and logging incoming calls into the CRM system.
  • Identifying customer needs.
  • Forwarding and escalating inquiries to relevant individuals and departments.
  • Contacting customers to give them accurate feedback on the progress of their inquiries.
  • Providing outstanding customer service.
  • Updating customer information as required.
  • Maintaining confidentiality of information.
  • Performing other duties as the need arises.

Requirements

  • High School Diploma, GED, or suitable equivalent.
  • 1+ years of customer service experience, preferably in a related field.
  • Successful completion of provided training.
  • Proficient computer skills.
  • Experience with CRM preferred.
  • Proficient with MS Office suites.
  • Excellent phone etiquette.
  • Outstanding communication skills, both verbal and written.
  • Strong people skills.
  • Ability to sit at a desk for extended periods.

ALSO SEE: Lead Engineer – Service Engineering (Oilfield Equipment) at Baker Hughes

Application Closing Date
9th August, 2022.

How to Apply
Interested and qualified candidates should send their Applications to: arizstemrecruiter@gmail.com using the Job Title as the subject of the mail.,

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